We are deploying a special version (MyPhones v1.6) for our long-time golden customer who has been using our app.
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Why do I need to install the Agent app directly on the target device?

The MyPhones Agent app must be installed physically on the device you want to monitor — such as your child’s phone, a family member’s tablet, or a company-owned device.

Here’s why remote installation is not possible:

  1. System restrictions Android and iOS operating systems do not allow apps to be installed remotely unless using enterprise-level tools, such as Mobile Device Management (MDM), which require prior consent and configuration.

  2. Privacy and legal compliance To comply with privacy laws, the installation of the Agent app must be done with full knowledge and consent of the device owner. Requiring physical access ensures that installation is done transparently and ethically.

  3. Permissions must be granted manually The Agent app needs access to GPS, SMS, call logs, etc. These permissions must be granted by the user on the device itself during installation.

  4. User control and transparency Installing the app manually guarantees that the device owner sees what’s being installed and can manage or remove it anytime.

🔐 Important: MyPhones Agent is designed to be installed on devices you legally own or manage. Unauthorized installation on someone else's device is not allowed and may be illegal.

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