Uninstall

🔄 How to Uninstall the Agent App Remotely

If you no longer want to monitor a device or the device is no longer in use, you can uninstall the MyPhones Agent app remotely using your Admin tools.

✅ Option 1: From the Web Control Panel (recommended)

1. Go to https://cpanel.myphones.app

2. Sign in with your Admin account

3. Navigate to Devices

4. Select the device you want to remove

5. Click Uninstall or Remove Agent

6. Confirm the action

This will send a remote command to the Agent app. The app will then:

• Stop all tracking and data uploads

• Delete its local cache (if configured)

• Unregister from your account

• Attempt self-uninstallation (if permitted by Android version)

✅ Option 2: From the Admin App (if installed)

1. Open the MyPhones Admin app

2. Go to Linked Devices

3. Tap the target device

4. Choose Uninstall Agent and confirm

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⚠ Important Notes:

• Remote uninstall may not work if the device is offline or unreachable

• Some Android versions restrict silent uninstallation; in such cases, the Agent app may stop functioning but remain installed until the user removes it manually

• You can always revoke access or disable features remotely as an alternative

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🛑 What happens after remote uninstall?

• The device will no longer be tracked

• It will be removed from your Admin dashboard

• Historical data remains in your account unless you choose to delete it