Phone Contacts – FAQs

📇 Phone Contacts – FAQs

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❓ What does the app collect from the contact list?

The app collects:

• Full name

• Phone numbers

• Email addresses (if available)

• Contact photo (if any) Notes: not supported yet in year 2025!

• Timestamps for when each contact was created or updated (if supported by device)

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❓ How often are contacts synced?

By default, contacts are synced:

• Once per day, or

• When changes are detected (new, edited, or deleted contacts), or

• When a manual sync is triggered from the Admin panel.

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❓ Can I trigger a contact sync on demand?

Yes. You can send a “Sync Now” (including Sync Contact) command from the Admin dashboard or cPanel interface.

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❓ Will the app detect if a contact was deleted or renamed?

Yes. The app compares the latest snapshot with previous data and flags:

• New contacts

• Updated contacts (name or number changed)

• Deleted contacts

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❓ Does it collect hidden or blocked contacts?

No. The app only collects visible contacts from the system address book. Contacts stored in secure folders, private apps, or SIM card (on some devices) may not be accessible.

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❓ Will the user know their contacts are being read?

By default, contact syncing is silent and runs in the background. You can optionally enable a notification (e.g., "📤 Contact sync in progress") via app settings.

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❓ Is the contact list stored securely?

Yes. Contacts are encrypted during transmission and stored in a secure cloud database tied to your device ID.